Patient & Visitor Resources (2024)

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Welcome to SSM Health! We are a large, multi-state health system that puts the care for our patients, their families and visitors first. We're here to make a trip to any of our hospitals, clinics, or medical group locations as easy as possible by providing information to help manage your visit and connect you with resources.

SSM Health Express Virtual Care

SSM Health offers two virtual options to access health care seven days a week, 6:00 AM to 11:00 PM. Speak to a trusted SSM Health provider via video or fill out a five-minute questionnaire to receive a treatment plan.

SSM Health Express Virtual Care is affordable and available to anyone – whether you're an established SSM Health patient or seeing us for the first time, we've got you covered.

Helpful Resources for Patients & Visitors

SSM Health offers a variety of easy and convenient ways to pay your SSM Health bill, including through MyChart, online or over the phone.

From first aid training and childbirth preparation to diabetes management and stroke education, SSM Health offers a range of health classes and events to support you through all stages of life.

SSM Health is committed to providing financial assistance to people who are without insurance, underinsured, ineligible for a government program, or otherwise unable to pay for medically necessary care.

The Joint Commission's mission is to continuously improve health care by evaluating health care organizations and inspiring them to excel in providing safe and effective care.

If you would like to contact the Joint Commission's Office of Quality Monitoring to report concerns or register complaints, you can:

The Office of Quality and Patient Safety (OQPS)
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

We have health coverage options to fit every lifestyle and budget; whether you're shopping for yourself or your family.

​​​​​​​You can sign up to view your or your child's medical record from your computer or smartphone using MyChart. MyChart enables you to view test results, schedule appointments, or refill prescriptions; however, there are some limitations to what can be viewed in MyChart. In the event that you need a complete copy of your SSM Health medical records, you'll need to make a formal request. Please choose below to determine how your request will be processed.

Helpful Resources for Patients & Visitors

SSM Health offers a variety of easy and convenient ways to pay your SSM Health bill, including through MyChart, online or over the phone.

From first aid training and childbirth preparation to diabetes management and stroke education, SSM Health offers a range of health classes and events to support you through all stages of life.

SSM Health is committed to providing financial assistance to people who are without insurance, underinsured, ineligible for a government program, or otherwise unable to pay for medically necessary care.

The Joint Commission's mission is to continuously improve health care by evaluating health care organizations and inspiring them to excel in providing safe and effective care.

If you would like to contact the Joint Commission's Office of Quality Monitoring to report concerns or register complaints, you can:

The Office of Quality and Patient Safety (OQPS)
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

We have health coverage options to fit every lifestyle and budget; whether you're shopping for yourself or your family.

​​​​​​​You can sign up to view your or your child's medical record from your computer or smartphone using MyChart. MyChart enables you to view test results, schedule appointments, or refill prescriptions; however, there are some limitations to what can be viewed in MyChart. In the event that you need a complete copy of your SSM Health medical records, you'll need to make a formal request. Please choose below to determine how your request will be processed.

Helpful Resources for Patients & Visitors

SSM Health offers a variety of easy and convenient ways to pay your SSM Health bill, including through MyChart, online or over the phone.

From first aid training and childbirth preparation to diabetes management and stroke education, SSM Health offers a range of health classes and events to support you through all stages of life.

SSM Health is committed to providing financial assistance to people who are without insurance, underinsured, ineligible for a government program, or otherwise unable to pay for medically necessary care.

The Joint Commission's mission is to continuously improve health care by evaluating health care organizations and inspiring them to excel in providing safe and effective care.

If you would like to contact the Joint Commission's Office of Quality Monitoring to report concerns or register complaints, you can:

The Office of Quality and Patient Safety (OQPS)
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

We have health coverage options to fit every lifestyle and budget; whether you're shopping for yourself or your family.

Learn more about your rights under Missouri's No Patient Left Alone Act.

​​​​​​​You can sign up to view your or your child's medical record from your computer or smartphone using MyChart. MyChart enables you to view test results, schedule appointments, or refill prescriptions; however, there are some limitations to what can be viewed in MyChart. In the event that you need a complete copy of your SSM Health medical records, you'll need to make a formal request. Please choose below to determine how your request will be processed.

Patient & Visitor Resources (1)

Learn More About SSM Health

At SSM Health, we believe in the healing power of presence. While we do not discount the physical healing that takes place across our system, we know that exceptional health care is more than medicine. Learn more about what makes SSM Health special.

  • About
  • Leadership
  • The Healing Power of Presence
  • How to Volunteer
  • Newsroom
  • Contact Us

Recognize a Nurse or Staff Member

  • BEE Award - nominate a non-nursing medical staff
  • DAISY Award - nominate a nurse

Are you a health professional or employee looking for resources? You can find information in our Resources for Health Professionals section as well as our section.

Patient & Visitor Resources (2024)

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